Contact us
We're Here to Help
At Porser Egypt, we're happy to assist you with product inquiries, orders, payments, warranty requests, returns, and exchanges.
Whether you need help choosing a collection or have a question about an existing order, our team is ready to assist you through our official channels.
Get in Touch
Facebook
Visit our official Facebook page to contact our team.
www.facebook.com/PorserEgypt
Instagram
Follow us on Instagram and send us a direct message for assistance.
www.instagram.com/porsereg
TikTok
Discover our products and latest updates on TikTok.
www.tiktok.com/@porsereg
WhatsApp
Contact us on WhatsApp for assistance with products, orders, and customer inquiries.
wa.me/201033370211
Email
For inquiries and customer support, email us at:
info@porser.eg.com
How Can We Help You?
For faster assistance, please include your order number when contacting us about an existing order.
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Product Inquiries: Ask us about our collections and products.
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Order Support: Get assistance with your order status and delivery inquiries.
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Payment Confirmation: For InstaPay orders, send your transfer confirmation and order number through our official Facebook or Instagram messages.
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Damaged or Defective Items: Report broken or defective items within 24 hours of receiving your order. Include your order number, a photo of your invoice, and clear photos of the affected items.
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Returns and Exchanges: Contact us through our official messages and refer to our Return & Refund Policy.
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Warranty Support: Contact us with your order details and information about the manufacturing defect.
Stay Connected with Porser Egypt
Follow our official pages to explore PORSER, ID FINE, and ROOTS collections, discover new products, and stay updated.
Porser Egypt — Your official destination for Turkish tableware in Egypt.